Last Updated: 10 July 2026
Website Terms of Service
Welcome to the Melcasa website (“Website”). These Terms of Service (“Terms”) govern your access to and use of this Website.
By accessing or using this Website, you agree to comply with these Terms. If you do not agree, please discontinue use of the Website.
About Melcasa
Melcasa Pty Ltd (“Melcasa”, “we”, “our”, or “us”) provides professionally managed medium-term coliving accommodation throughout Melbourne.
The information on this Website is provided to help prospective residents learn about our accommodation, enquire about availability, and submit residency applications.
Website Information
We make every reasonable effort to ensure the information on this Website is accurate and current.
However:
- room availability may change without notice
- photographs are provided for illustrative purposes and individual rooms may vary
- pricing may change from time to time
- furnishings, layouts and inclusions may differ between residences
- information published on the Website does not constitute a binding offer.
Submitting an enquiry or application does not guarantee accommodation.
Residency Applications
Applications for accommodation are assessed individually.
Melcasa reserves the right to:
- approve or decline applications
- request additional information
- verify information supplied by applicants
- withdraw an offer before a Residency Agreement has been signed.
Acceptance into a Melcasa residence only occurs once both parties have entered into a formal written agreement.
User Responsibilities
When using this Website, you agree to:
- provide accurate and truthful information
- not submit false or misleading enquiries
- not interfere with the operation or security of the Website
- not attempt to gain unauthorised access to any systems or data
- not use the Website for unlawful purposes.
Intellectual Property
Unless otherwise stated, all content on this Website is owned by or licensed to Melcasa Pty Ltd.
This includes:
- text
- photographs
- graphics
- logos
- branding
- floor plans
- website design
- downloadable material.
You may view and download information for your personal use only.
You must not reproduce, modify, distribute or commercially exploit any content without our prior written consent.
Third-Party Links
Our Website may contain links to third-party websites for your convenience.
Melcasa does not control these websites and is not responsible for their content, availability or privacy practices.
Limitation of Liability
To the maximum extent permitted by Australian law, Melcasa is not liable for any direct, indirect, incidental or consequential loss arising from:
- use of this Website
- inability to access the Website
- reliance on Website information
- temporary interruptions or technical issues
- viruses or malicious software beyond our reasonable control.
Nothing in these Terms excludes any rights you may have under the Australian Consumer Law.
Availability
We may update, suspend or discontinue any part of this Website at any time without notice.
We do not guarantee uninterrupted or error-free access.
Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
Security
While we take reasonable measures to maintain the security of our Website, users acknowledge that no internet transmission or electronic storage system can be guaranteed to be completely secure.
Governing Law
These Terms are governed by the laws of Victoria, Australia.
Any disputes relating to these Terms or use of this Website shall be subject to the exclusive jurisdiction of the courts of Victoria.
Changes to These Terms
We may update these Terms from time to time.
The most recent version will always be published on this Website, together with the effective date.
Continued use of the Website after changes have been published constitutes acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Melcasa Pty Ltd
Level 27
101 Collins Street
Melbourne VIC 3000
Phone: (03) 9111 9991
Email: stay@melcasa.com.au